Refund policy

At Swad Masala, we are committed to delivering spices that are pure, fresh, and carefully packed to enhance your everyday cooking. We take pride in the quality of our products and always aim to bring you the very best.

To maintain the safety and authenticity of our products, we follow the policy below:

📌 Non‑Returnable Products:

All spice blends and ready‑to‑cook mixes sold by Swad Masala are non‑returnable and non‑exchangeable. Because these are food items and directly related to health and hygiene, we are unable to accept returns once the product has been shipped.

 

📌 Quality Assurance:

We stand behind the quality of our spices and mixes.If, in an unusual case, your order arrives damaged, incorrect, or with a quality issue, please contact us within 5 days of receiving your package.

Our team will review the concern and make sure we resolve it as quickly as possible — whether through a replacement or another suitable solution

 

📌 Contacting Us:

If you have any questions or issues with your order, our support team is here to help you.

📧 Email us at support@swadmasala.com

📞 Or WhatsApp us at +91 94016 95064

Thank you for choosing Swad Masala.

Your trust means the world to us, and we are dedicated to making every meal more flavorful and every experience more delightful.